FAQs

To place an order, simply browse our products, add your desired items to your cart, and proceed to checkout. There is no need to create an account or login to complete your purchase.

We accept all major credit cards.

Delivery times vary based on your location and the shipping method you choose. Standard shipping typically takes 3-5 business days, while Next Day delivery is available.

Once your order is confirmed you will receive an email stating the estimated delivery date. A second email will be sent once your lintel is picked and packed, confirming that the order is on it way.

Yes you have the right to cancel the order within 14 days of receiving it without giving any reason.

To return an item, please contact our customer service team, stating the order number, to initiate the return process.

No we only ship to UK mainland addresses.

You can reach our customer service team via email, submitting an automated form or by phone. Visit our contact us page for more information.

Absolutely. We use secure encryption technology to protect your payment.

If you need to modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed.

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund.