Service & Sustainability



We are committed to service excellence in line with our customer expectations and work hard to ensure a close working partnerships - no matter how large, small or specialised your requirements. We are rightfully proud of our 97% On Time In Full delivery record.

Devotion to innovation ensures we continually invest in product research and development. Far from just leading, over the years we have worked with the BSI to establish the standards for lintels in the UK and continue to develop and invest in improving these standards with our extensive range of products and unique features. Catnic were the first:

  • To develop the steel lintel in the UK and the first to gain both BBA Approval and the coveted Kitemark to BS 5977
  • Was the first to CE mark its lintel product range
  • UK lintel manufacturer to be certified to BES 6001


    Catnic, as part of Tata Steel aim to play a positive role in shaping a sustainable society for generations to come. In order to achieve this, we are focusing on three main pillars: to be leading in CO2 neutral steel production, being a responsible steel supplier and enabling our customers to become more sustainable.

    We are committed to protecting the environment by minimising the impact of our operations and our products through the adoption of sustainable practices and through continuous improvement in environmental performance and control.

    Catnic is the only UK lintel manufacturer to be certified to BES 6001, maximising the potential for obtaining credits under the Responsible Sourcing of Materials sections of BREEAM, the Code for Sustainable Homes and CEEQUAL.

    In 2010 Catnic achieved the Environmental Management Standard ISO14001 recognition of its environmental management policy. Our products are durable, adaptable, reusable and recyclable. Through our research and development activities, we are continuing to develop products that give additional social and environmental benefits to our customers and society as a whole.

    However, we recognise that in our day to day operations we impact upon the environment in a number of ways. Therefore we are committed to achieving continual improvement in our environmental performance and pollution prevention and in supporting government policy for sustainable development.

    In particular we will:

    • Integrate environmental management into all our business activities.
    • Ensure compliance with all relevant local, national and international legislation and regulations.
    • Ensure all staff , including contractors, actively supports our environmental programmes.
    • Communicate our environmental policy to all interested internal and external parties and respond appropriately to requests for information. We will seek to reduce our environmental impacts and improve sustainability through improvements in:
    • Energy efficiency and water consumption.
    • Waste management and in particular a reduction of the amount of waste we send to landfill.
    • Contract management and purchasing.

    This policy will be reviewed at least annually and will form the basis of all future environmental improvements.

    Global Warming Potential (GWP)

    The expanded polystyrene (EPS) incorporated into our pre-insulated lintels does not use, contain or produce formaldehyde, CFC’s or indeed any so called soft CFC’s (i.e. HCFC’s and HFA’s). The manufacturer of our insulation product have quoted a GWP < 5 for the finished product.

    Ozone Depletion Potential (ODP)

    The product conforms to the Montreal Protocol and has an ozone depletion potential of zero. The material content and manufacture of EPS has no major negative impact on the environment.

    Health and Safety Policy

    Catnic actively work towards Tata Steel’s own international safety rating system and have one of the highest scores among all Tata Steel manufacturing sites in the UK.

    • We believe that all our activities can be undertaken safely and we will never compromise safety.
    • We will conduct our business in a way that ensures the health and well-being of our employees, contractors and any person affected by our activities.
    • Everyone in Tata Steel has responsibility for their own and others’ health and safety.
    • We know that continuous improvement of our health and safety performance is essential for a successful company.
    • We will encourage a health and safety culture in Catnic, you can find the latest policy document here