This week we caught up with Tyrone Pettit, our very own Area Sales Manager for Wales and the South West, as he enters his 40th year of service for Catnic.
When did you start working for Catnic?
I started with Catnic on 15th May 1978 in the Sales Office. I then worked my way up to Assistant Sales Office Manager before being promoted to Sales Office Manager. My desire was always to get out on the road and working at Catnic has allowed me to do just that, travelling from job to job.
What is your role within the company?
I have the responsibility of gaining new business and market share, along with new accounts in my area and assisting colleagues where necessary. I sell across all sectors, making deals with merchants, builders and end users. My role also includes holding CPD presentations on our full product portfolio, along with taking part with trade days – which I particularly enjoy.
What was your background before starting this role?
I left school at 16 and attended Ystrad Mynach College for further education. From there, I worked at an agricultural firm in Cardiff, but when the position at Catnic came up I jumped at the chance. Catnic is so well known in the area and has a great reputation for being a good company to work for I just thought – what do I have to lose?
What does a normal working day look like for you?
My days vary a lot. Here at Catnic, we have such an extensive range of products – from our Thermally Broken Lintel range to the SSR2® Roofing & Cladding System – it’s crucial that I keep in close contact with builders merchants, building contractors, developers, architects and other organisations. It definitely keeps me busy!
What’s the highlight of your day?
It’s definitely when I am able to solve issues for customers onsite. It’s great to be able to help them fulfil their project goals – plus I love to talk, being in contact with customers on a regular basis is perfect for me.
What do you enjoy most about working for Catnic?
The fact that Catnic is such a fair and understanding company. If anyone has any personal problems, as I’m sure most people do from time to time, managers and directors take note and aid you when needed. There is a great family feeling here at Catnic.
What has been the highlight of your career?
That’s a tricky one because there have been so many highs. One particular moment that stands out is when I won Sales Manager of the Year in 2011. It was such a proud moment and I was so grateful to have had my hard work recognised and awarded.
What would you say to someone thinking about taking on a similar role?
Firstly, I would suggest they think hard about it. It’s not a 9-5 job and can have its own pressures. Saying that, I do believe you get out what you put in. If you’re dedicated and work hard you can make the job extremely exciting and rewarding.
As you can see, I have taken great pleasure in working at Catnic over the past 40 years. I strongly believe we work as a team and I have built some great relationships with colleagues and customers and have made some lasting friendships.